Terms & Conditions
Information published on this web site is provided for the use of its visitors and you are advised that, although care has been taken to ensure technical and factual accuracy, some errors may occur.
No guarantee is given of the accuracy or completeness of information on these pages.
In the Terms and Conditions the following definitions apply:
“Company” means Yo.
“Studio User” means any person that has purchased or made use of one of our yoga packages.
“Studio” means any and all of the physical spaces that are occupied and part of the Yo Schedule, this includes Yo Studio and also hired venues.
“Yoga packages” means any item that provides the client with access to our products/services or studio facilities.
“Products/services or studio facilities” means any of the yoga studios open to, or products/services offered to clients of the company as published on our website(s).
“Terms and Conditions” are as defined here.
“Website” means www.yofarnham.com or affiliated websites.
The Terms and Conditions are incorporated into the online booking system.
The Company reserves the right to vary or revoke any of the Terms and Conditions from time to time which it may consider necessary or suitable for the regulation of the governance of the studio and the conduct of members. Any such changes will be published on our websites and, until revoked, are binding on members.
The Terms and Conditions shall be governed by the laws of England and subject to the exclusive jurisdiction of the English courts.
STUDIO BOOKING, ARRIVAL & LATENESS POLICY
Classes can be booked online, either in advance or some classes booked on the day.
We ask that you arrive at the studio of 5-10 minutes before your class begins.
LATE CANCELLATION/NO SHOW POLICY
Payment for all classes must be received prior to the scheduled class date to ensure your space is confirmed for you.
All purchases are final. Yo does not offer refunds on services or products for change of mind, injury, illness, change of address or any other reason.
Cancellation must be made via the online booking system or contact Laura directly, AT LEAST 24 hours before a class to avoid penalty.
OPENING HOURS & TEACHING SCHEDULE
Yo reserves the right to vary the class schedule and studio opening hours. These changes to the schedule will be published on the timetable online.
CANCELLATION
In the event of the Company cancelling a Class/Retreat/Workshop we will refund Members all deposits and payments they have paid. In the unlikely event that we must cancel a Retreat/Programme due to force majeure (including but not limited to; weather, natural disaster or political upheaval) we cannot guarantee a refund.
Cancellation of classes or sessions due to unforeseen circumstances may occur. The Company reserves the right to cancel classes or sessions due to unforeseen circumstances that may occur. Yo reserves the right, at its discretion, to change or modify the schedule, move classes on-line or offer usage of a different studio/location.
PERSONAL BELONGINGS
Personal belongings are brought in the studio premises at the member’s risk and Yo does not accept liability for any loss or damage whatsoever to such items.
Phones sounds must be completely silenced (sound and vibration off), or on airplane mode upon entry of the Studio User into the Studio, and throughout the Studio User’s entire visit
ATTIRE & FOOTWEAR
When attending classes wear a form of dress appropriate to the practice yoga.
Footwear should be removed on entry to the premises and left on the racks provided in accordance with the instructions.
FITNESS & HEALTH
Studio Users must fill out health questionnaire and sign the wavier prior to attended classes at Yo. If your circumstances change, another form needs to be updated and signed.
You are advised not to undertake strenuous physical activities without first seeking medical advice if they have concerns over their physical condition. The Studio reserves the right to refuse access to any Member if, in its absolute discretion, it considers that the health of the individual concerned may be endangered by the use of such facilities.
Studio Users with the following conditions should not attend class: low/high blood pressure and cardiac irregularities. If there is any doubt, the Member should consult his/her doctor. Members must notify the Studio of any circumstances affecting their health which may be exacerbated through continued use of the Studio.
SAFETY & HYGIENE
Smoking is not allowed anywhere on the premises.
In the event of a fire, Studio Users are asked to make their way to the nearest available exit.
GENERAL GUIDELINES
The Company reserves the right to refuse admission to the Studio.
A person who is not a Member or Studio User has no rights under the Contracts (Rights of Third Parties) Act 1999 to rely upon or enforce any terms of the client agreement or use any of the facilities provided by the company.
The Company may, if a Studio User so wishes, communicate with the Studio User by electronic mail (“email”). By providing an email address to the Company, the Studio User consents to receiving email communications from the Company, including notices pursuant to the Terms and Conditions. The Studio User also accepts any risk that email may not be a fully secure and confidential means of communication. The Company will not be liable for any loss or damage suffered as a result of communicating with a Member in this manner
Commitment to Data Security
Your personally identifiable information is kept secure.
Only authorised employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information.
All emails and newsletters from our sites allow you to opt out of further mailings.
Yo Farnham will never sell trade, rent, exchange or otherwise share your personal information with any other person, company or organisation.
LIMITATION OF LIABILITY
The Company cannot be held responsible for any service or equipment not being available for whatever reason. The Company reserves the right to make alterations to the types of facilities provided, without notice and in its absolute discretion and the Company shall not be liable for any loss occasioned by such alterations except insofar as loss is by law, incapable of exclusion.
It is the Studio User’s responsibility to ensure that they are capable of undergoing a routine of exercises provided by any programme that they follow or class that they attend. Studio Users accept the risk of injury from performing exercises and are advised to consult their doctor prior to beginning any programme or class. The Company accepts no liability for loss or damage to property or injury of Studio Users on the Studio premises or outside the Studio except insofar as such loss, damage, or injury is by law incapable of exclusion.
PRICING OPTIONS Ts&Cs
Single Class/pay-as-you-go- Single Class Use Only.
4 Class Pass:
Activates on date of purchase with a 2 month expiry.
If you cancel your booking in advance of the class your credit will be added back onto your account, however, if you do not show up for the class then you will lose 1 credit from your 4 class pass.
Passes are non-transferable and must be used only by the client named at purchase.
STUDENT FEEDBACK AND COMPLAINTS
We welcome feedback as we know that any feedback helps to improve not only us as individual facilitators but as a team and training programme. Complaints may be presented, at which time we will do our best to come to a solution that supports both sides.